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Supply Chain Challenges for the New Normal

By Chris Bornstein How Telecoms Can Evolve Their Processes Post COVID-19 — Before COVID-19, one might say consumers had the blissful privilege of reaping the benefits of remote technology and...

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Tech Support 2.0 for the Post-COVID-19 Future

By Jason Moore Taking Tech Support to the Next Level — At the time of this publication, we’re about 7 months into the COVID pandemic in North America. Understandably, one...

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Telia Carrier Anticipates Capacity Demand for the New Normal

By Johan Gustawsson Best Practices Include: Sophisticated Modeling, Open-Source Software, and Forward-Thinking — Stay-at-home orders resulting from the COVID-19 pandemic have had a significant impact on Internet traffic, highlighting the...

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